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At True North, we are committed to making our website accessible to everyone, including those with disabilities. We continuously strive to enhance the accessibility and usability of our website for all individuals. Our efforts are in line with the Web Content Accessibility Guidelines (WCAG) [2.0 / 2.1 / 2.2 - select relevant option] to ensure that our website is accessible to the level of [A / AA / AAA - select relevant option]. To achieve this, we have implemented various measures, including:

Accessibility Commitment

True North is dedicated to providing a seamless and inclusive online experience for all visitors. Our commitment to web accessibility reflects our belief in equal access to information and resources. We have worked diligently to ensure that individuals with disabilities can navigate, understand, and interact with our website effectively.

Our Approach to Web Accessibility

Our approach to web accessibility is rooted in the principle that all individuals, regardless of their abilities, should have equal access to online content. We have taken significant steps to create an accessible digital environment, including optimizing the following aspects:

Accessibility Features



Enabled keyboard navigation and screen reader compatibility


Provided alternative text for images and multimedia content


Ensured color contrast and readability of text


Minimized the use of flashing or moving content


Structured content with clear headings and labels

    We are continually reviewing and enhancing our website's accessibility features to align with evolving best practices and standards. True North remains open to feedback, and we encourage individuals to report any accessibility issues or share suggestions for improvement. If you encounter an accessibility barrier on our website or require assistance, please contact our accessibility coordinator:



[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Additional contact details if relevant / available]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Feedback and Support

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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